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PRIORITISING PATIENT CARE
The staff within this practice are trained in identifying patients with
urgent medical problems and have sufficient knowledge to deal with the same.
Staff also have a working knowledge of CPR and could assist the doctor if the
need arose.
Staff are able to assist in first aid measures while waiting the arrival
of a doctor and/or ambulance.
In the event of an
emergency, staff must: ·
Contact a doctor ·
Initiate resuscitation ·
Call an ambulance ·
Advise patients waiting that there will be a delay and they may need to
see another doctor or reschedule the appointment.
In the event of a phone call regarding an emergency, the person
receiving the call is to: -
·
identify the person involved
·
determine nature of the problem
·
put the call through to a doctor if one available.
If there is no doctor on the premises
information to be gained will include: -
·
information as above
·
address and phone number from which the person is calling
·
name, address and phone number of nearest hospital form the triage
information sheet
·
phone number for the ambulance
·
notify the doctor on call immediately.
It may be necessary for practice staff to call
and direct the ambulance to the person involved.
See also
Triage Information
Prepared:
April 1999 Reviewed: February 06, 2009 | |||||||
